Turning Feedback Into Impact: Meet the New Action Tracker

We’ve just released the Action Tracker, a new feature that closes the loop on the risks, suggestions, and opportunities raised through PepTalk Check-Ins and Spotchecks.

This isn’t just another tool for tracking tasks — it’s the operational bridge between feedback and action. It shows what’s been done, by whom, and why it matters.

What Action Tracker Does

• Assigns and tracks follow-up actions from worker feedback.
• Makes ownership and deadlines clear.
• Flags overdue actions to keep things moving.
• Keeps leadership informed with exportable data for reviews and reporting.
  
  

This creates a single view of what’s open, what’s complete, and what’s delivering real change on the ground.

Why It Matters

When feedback leads to visible results, people speak up more. That’s how you build trust, prevent issues before they escalate, and improve site performance.

You get:

• Better safety and morale outcomes.
• A clearer chain of accountability.
• Real-time progress tracking.
• Data to prove impact — not just process.
  
  

The Pushback (And Why It Doesn’t Stick)

Some supervisors might see this as “just another thing to be monitored on.” But here’s the shift: this isn’t about monitoring people — it’s about making their work easier and their teams safer.

With Action Tracker, supervisors can:

• Show exactly what’s been resolved (and when).
• Avoid being the bottleneck for follow-through.
• Lead with transparency, not just task lists.
  
  

It also helps reduce the mental load of juggling to-dos — no more scattered notes, missed follow-ups, or unresolved risks.

What You Can Do With It

• Log and track actions raised during Check-Ins or Spotchecks.
• Assign follow-ups to one or multiple people.
• Share progress in team briefings to build credibility.
• Generate reports for clients or senior leadership that clearly show progress.
  
  

See It in Action

Want a walkthrough or help getting set up?

‍Reach out today, we’ll show you how to put Action Tracker to work on your site.

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